{"id":584,"date":"2025-09-18T13:26:37","date_gmt":"2025-09-18T10:26:37","guid":{"rendered":"https:\/\/domotel.gr\/hotel-olympia\/?page_id=584"},"modified":"2025-12-30T15:29:50","modified_gmt":"2025-12-30T13:29:50","slug":"customers-feedback","status":"publish","type":"page","link":"https:\/\/domotel.gr\/hotel-olympia\/customers-feedback\/","title":{"rendered":"Customer&#8217;s Feedback"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:calc( 100% + 0px );margin-left: calc(-0px \/ 2 );margin-right: calc(-0px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:0px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:0px;--awb-width-medium:100%;--awb-spacing-right-medium:0px;--awb-spacing-left-medium:0px;--awb-width-small:100%;--awb-spacing-right-small:0px;--awb-spacing-left-small:0px;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><p>Aiming at providing excellent hosting experiences and continuous upgrading of our services, we have developed an integrated system for the collection and management of our guests\u2019 comments, who can submit their feedback through the following ways:<\/p>\n<ul>\n<li>Electonic Review Form<\/li>\n<li>Any form of printed and electronic mail<\/li>\n<li>Online rating reports on blogs, portals, etc. (tripadvisor, booking, etc.)<\/li>\n<li>Oral remarks<\/li>\n<\/ul>\n<p>The procedure involves recording of customers\u2019 feedback, assignment for investigation of causes and treatment procedures, delivery of actions and keeping the customer informed about the attendance of the matter.<\/p>\n<\/div><div ><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/domotel.gr\/wp-content\/uploads\/2025\/12\/ELECTRONIC_REVIEW_FORM.pdf\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">DOWNLOAD ELECTRONIC REVIEW FORM<\/span><\/a><\/div><div class=\"fusion-text fusion-text-2\"><p><em style=\"margin-top: 30px; display: block;\">Please fill out the form and send it to: <a class=\"ql-link\" href=\"mailto:comments@domotel.gr\" target=\"_blank\" rel=\"noopener noreferrer\">info@domotel.gr<\/a><\/em><\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":170,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-584","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/domotel.gr\/hotel-olympia\/wp-json\/wp\/v2\/pages\/584","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/domotel.gr\/hotel-olympia\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/domotel.gr\/hotel-olympia\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/domotel.gr\/hotel-olympia\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/domotel.gr\/hotel-olympia\/wp-json\/wp\/v2\/comments?post=584"}],"version-history":[{"count":3,"href":"https:\/\/domotel.gr\/hotel-olympia\/wp-json\/wp\/v2\/pages\/584\/revisions"}],"predecessor-version":[{"id":609,"href":"https:\/\/domotel.gr\/hotel-olympia\/wp-json\/wp\/v2\/pages\/584\/revisions\/609"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/domotel.gr\/hotel-olympia\/wp-json\/wp\/v2\/media\/170"}],"wp:attachment":[{"href":"https:\/\/domotel.gr\/hotel-olympia\/wp-json\/wp\/v2\/media?parent=584"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}